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Purchasing a product with a warranty can provide you with peace of mind. If the product does not function as expected during its lifespan and you have opted for our Lifetime Warranty / Order Insurance, the warranty may cover the cost of a replacement item, excluding shipping fees.
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Misuse, normal wear and tear, and discontinuation of the product will void this warranty.
- The term “lifetime” refers to the duration for which the product is still being manufactured.
- The warranty can be canceled without prior notice to the customer.
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- To utilize your Lifetime Warranty / Order Insurance, please follow these steps:
- TCapture a photo or a short video of the item.
- Go to our Contact Form page to submit a request and choose Lifetime Warranty as the category.
- Attach the photo or video.
- If a replacement has been approved, we will update you within 48 hours.
WE'RE HERE TO HELP!
If you require further assistance, submit a ticket here. We will respond within 48 hours.