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- The responsibility for paying import/customs fees lies with the buyer and is assessed according to the laws of the destination country to which the products are shipped.
- When making a purchase from our store, it is your responsibility to ensure that the product can be legally imported to your destination. Please consult your local authorities, as we do not have the means to determine whether you will incur these fees.
- We are unable to refund import and/or customs fees.
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Recipients of international shipments may incur import taxes, fees, and customs duties (collectively referred to as Import Fees), imposed by the customs office in the destination country. These import Fees vary based on the customs regulations of that country.
- Customs policies differ significantly from one country to another, and some countries do not impose Import Fees on shipments valued below a certain threshold. For more information, please reach out to the customs office of the destination country.
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If you require further assistance, submit a ticket here. We will respond within 48 hours.